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Deposits

For most cruises the following deposits are required: 3/4 Day - $ 100.00-$ 200.00 per person, 7 Day $ 250.00 per person. 10 Days or longer or other cruise lines - $ 350.00 -$ 450.00 or more per person.  These are fully refundable up until 60-70 days before the cruise.

Insurance

 We Strongly Recommend Insurance!

                    Travelex Insurance 

  
Click Here For Quote or ORDER INSURANCE Use Location #13-1158

Questions & Answers

Questions: (Click to read the Answers)

What is Travel Protection?
Why do I need Trip Cancellation or Interruption coverage?
Why do I need this if I'm covered by my credit card policy?
What is a Pre-existing Condition?
Does Travelex accept pre-existing conditions?
May I purchase this coverage up to the date of departure?
Is this refundable?
My traveling companion cancels, I still want to go on the trip. Will Travelex cover additional costs?
What is the effective date of my Travelex Protection Program?
May I cancel my trip and receive my deposit or trip cost back?
Won't my Homeowner's and Medical Insurance provide protection during my trip?
Will Travelex's Protection Program cover me to cancel or interrupt my trip due to terrorism?
If I am laid off or fired, is this covered under Travelex's Protection Plan?
May a foreign national purchase a Travelex Protection Plans?


Answers


Q: What is "Travel Protection" and why do I need it?

Travel Protection is a combination of insurance coverages and travel assistance service; when combined into a comprehensive package protects you and your family before and during your trip. You invest a lot of time and money when you travel. Doesn't it make sense to protect that investment? Remember, no matter how well planned your trip is, the unexpected can and often does occur. No one can predict the future, but Travelex Protection Plans give you peace of mind so you can enjoy your trip.

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Q: Why do I need Trip Cancellation or Trip Interruption protection?

Every travel supplier (Tour Operators, Hotels, Travel Agencies, Cruise lines or Airlines) has cancellation penalties. You pay a deposit or final payment toward a trip or vacation and these suppliers will apply their published penalties to your trip. You will find the published penalties more severe as your scheduled departure date gets closer. These published penalties inform you that if you cancel, the supplier will hold all or a large percentage of your monies placed as down payment, deposit or final payment. You will lose this money. Trip Cancellation and Interruption is designed to reimburse you for your loss if you cancel or interrupt for a covered reason.

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Q: Why do I need a travel protection plan when I am covered by my credit card's insurance policies?

Credit card insurance policies may protect you for flight accidents, car rental damage or for accidental death while traveling, but this protection is usually only offered to you when you purchase your tickets with that particular credit card. Travelex Protection Plans provide comprehensive coverage including Trip Cancellation and Interruption benefits. Remember that your hard-earned travel investment may be lost to travel suppliers such as cruise lines and tour operators if you cancel within their non-refundable cancellation period.

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Q: What is a Pre-Existing Condition?

Any injury, sickness or condition of you, or your traveling companion, you and/or your traveling companion's family member or your business partner which within the sixty (60) day period prior to the effective date of your protection plan coverage under this plan:
a) manifested itself, became acute or exhibited symptoms which would have caused one to seek diagnosis, care or treatment;
b) required taking prescribed drugs or medicine, unless the condition for which the prescribed drug or medicine is taken remains controlled without any change in the required prescription; or
c) required medical treatment or treatment was recommended by a legally qualified physician.

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Q: Does Travelex accept pre-existing conditions?

Yes - when you follow these three simple steps:
1. Purchase the protection plan within 10 days from the date your initial trip deposit is made.
2. Purchase coverage for the full cost of your trip.
3. To meet the 10-day requirement, fill out and submit the enrollment form on this web site along with proper payment or call our toll-free number at 1-888-457-4602.

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Q: May I purchase this coverage up to the date of departure?

Yes, however pre-existing conditions will apply if coverage is purchased more than 10 days after the initial deposit is made.

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Q: If I change my mind after enrolling in the protection plan, is it refundable?

Yes, if you are not completely satisfied within 10 days of purchasing the protection plan, Travelex will refund your plan cost, as long as you have not departed or filed a claim.

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Q: My traveling companion cancels their trip because of an accident and I still want to go on the trip, however there are additional costs because of my traveling companion's cancellation. Will Travelex Protection Plans cover these additional costs?

Yes, you are covered for a single supplement upgrade when your traveling companion cancels or interrupts a trip for a covered reason and you do not.

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Q: What is the effective date of my Travelex Protection Program?

12:01 a.m. following the date you submit (via the Internet) or phone your enrollment in with the proper payment.

  • Trip cancellation and assistance services begin on your effective date
  • Trip Delay/Missed Connection begins on your departure date
  • Flight Accident Plan begins on the departure date or the date you transmitted your enrollment with proper payment
  • All other coverage's (including Trip Interruption ) begin 12:01 a.m. on you departure date or your effective date, whichever is later.

All coverages end when the trip is completed or after the maximum trip length is reached, whichever comes first. 

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Q: May I cancel my trip for any reason and receive my deposit or trip cost back under Travelex Protection Plans?

No, all protection plans have limitations and restrictions. Travelex does understand that there are many unexpected reasons why you would need to cancel your trip. Please review our Trip Cancellation information for a complete list of covered reasons.

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Q: I have Homeowner's and Medical Insurance; won't these policies provide protection during my trip?

It is best to review your current insurance programs and the coverage they offer when you are traveling. Many HMO's and PPO's offer limited coverage when traveling outside your networks. Medicare supplement benefits also need to be reviewed to determine their exact benefits or lack of benefits when traveling. Travelex Protection Plans offer primary medical coverage because of the varying degree of limitations offered by many medical plans. Homeowner's and rental policies usually have large deductibles in the event of lost or stolen baggage when traveling. You file with Travelex first and there are no deductibles.

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Q: I am planning a trip to a country that has had terrorist activity. Will Travelex's Protection Program cover me to cancel or interrupt my trip due to terrorism?

Terrorism is a reason to cancel under Travelex Protection Plans. Remember that the United States Department of State must issue a travel warning stating you should not travel to this country or region for a period of time, which includes your trip. If this warning is issued after your effective date and covers your trip dates, then you may cancel or interrupt.

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Q: If I have made the final deposits on my family vacation and I am laid off or fired by my employer, is this a covered reason to cancel under Travelex's Protection Plan?

Travelex Protection Plans do offer protection for cancellations due to terminations or layoffs affecting you or a person sharing the same cabin or hotel room. Remember that employment must have been with the same employer for at least 3 consecutive years.

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Q: May a foreign national purchase a Travelex Protection Plan?

Travelex Protection Plans can be purchased by any traveler who is physically in the United States at the time of purchase or any United States resident.

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Travelex Insurance Services, Planning Ahead

Protection Plan Outline
Pre-Existing Medical Conditions
10 Day Review
Trip Cancellation
Trip Interruption
Trip Delay
Itinerary Change
Medical Expense
Medical Evacuation/Repatriation
Baggage & Baggage Delay
Accidental Death & Dismemberment
Flight Accident Plan
Rental Vehicle Damage Protection
Travel Assistance Service
When you Are Covered
For Claim Questions or to Receive A Claim Form
Package Plan Benefits

Protection Plan Outline

This describes the highlights of our protection plan. Plan details and confirmation will be mailed to you once you have purchased the coverage. These details provide complete information regarding the benefits, exclusions and limits of the protection plan. Please read it carefully.

Note: Certain terms are defined in the Evidence of Coverage that will be mailed to you with your confirmation.

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We Accept Pre-Existing Medical Conditions...

when you follow these 3 simple steps:

  1. Purchase Travel Plus within 10 days from the date your initial trip deposit is made.
  2. Purchase coverage for the Full cost of your trip.
  3. To meet the 10 day requirement, enroll via this website or call our Toll-Free Number at:
    888-457-4602

You May Purchase This Coverage Up To your Date of Departure, however Pre-existing Conditions will apply if coverage is purchased more than 10 days after the initial deposit is made.

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10 Day Review Period

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Travelex Provides You With...


Trip Cancellation:

You are covered for the amount purchased for published penalties and unused non-refundable prepaid expenses for travel arrangements, whenever you are prevented from taking a trip for any of the following reasons that occur after the effective date of your protection plan:

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Trip Interruption:

If you are prevented from completing a trip for any of the reasons listed above that occur after the departure date of your protection plan and during your trip, you are covered up to the amount purchased for:

 

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Trip Delay:

You are covered for additional transportation cost to join the covered trip or return home, including up to $150 per day for reasonable accomodations and meals, if your delay requires an unplanned overnight stay; and/or for unused non-refundable expenses for your covered trip. Delay must be 3 hours or more and certified due to the following reasons:

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Itinerary Change:

You are covered for the unused non-refundable pre-paid expenses of an event/activity if the travel supplier makes a change in your itinerary after your scheduled departure date which prevents you from participating in that event/activity.

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Medical Expense:

You are covered for an accidental injury or a sickness which manifests itself during your trip. Medical treatment must be received within 30 days. Expenses are covered for 52 weeks from the date of injury or onset of sickness. Benefits will include expenses for emergency dental treatments, up to $750 and advance payment to a hospital if needed to secure your admission.

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Medical Evacuation/Repatriation:

You are covered, if an injury or sickness first occurs during your trip up to the plan limit, for Medical Evacuation when your condition is acute or life threatening and adequate treatment is not available at a local hospital or Medical Repatriation for you to return to your home or a hospital near your home for continued treatment.

Coverage also provides transportation for the return trip home for your dependent children under age 18 who are accompanying you and are left unattended if you are confined to a hospital for more than 7 consecutive days.

Transportation will be provided for a person of your choice to visit you if you are traveling alone and are confined to a hospital for more than 7 consecutive days.

Any use of this benefit must be pre-approved and arranged by the authorized assistance company.

Note: Pre-existing condition limitations are waived for Medical Evacuation/Repatriation.

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Baggage & Baggage Delay:

You are covered for lost, stolen or damaged luggage and personal items and lost or stolen passport, visa and credit cards. You also have coverage for checked luggage which is delayed or misdirected by a common carrier for more than 24 hours from your arrival time at a destination, other than your residence, during your trip. Benefits are payable on property not specifically scheduled under other insurance.

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Accidental Death & Dismemberment:

You are covered for loss of life, limbs, or sight due to an accidental injury while on your trip.

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Flight Accident Plan (optional):

You are covered, up to the amount purchased, for accidental death, dismemberment or loss of sight as a result of an accident while a passenger on a regularly scheduled air flight, a land or water conveyance provided by the airline as a substitute for an aircraft, a common carrier while enroute to or from the airport, or at the airport immediately before boarding or after disembarking from an aircraft.

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Rental Vehicle Damage Protection (optional):

When a vehicle is rented through your travel agent for your covered trip, you are covered for up to 31 days for:

10 Day Review Period

If you are not completely satisfied within 10 days of purchasing this protection plan, Travelex will refund your plan cost, as long as you have not departed on your trip or filed a claim.

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Travel Assistance Service:

Travel assistance provides a variety of travel related services. Services offered include:

*Payment reimbursement to the Assistance Company is your responsibility.

For 24 HOUR Emergency Assistance While On your Trip:

CALL TOLL FREE (800) 231-5857 (within the U.S. and Canada)

OR CALL COLLECT (905) 523-7066 (from all other locations)

For Questions Regarding Claims Only, Call (888) 322-6776

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When you Are Covered

"Effective Date" is 12:01 a.m. following the: 1) postmark of your enrollment form or 2) the date you phone, fax or transmit your enrollment via the Internet with the proper payment.

Trip Cancellation and Assistance Services: Begin on your effective date.

Trip Delay/Missed Connection: While you are enroute to and from your covered trip.

Flight Accident Plan: Begins on the departure date or the date your completed enrollment form and fees are postmarked, faxed phoned in or transmitted via the internet. Ends when the trip is completed or after 180 days, whichever comes first.

Rental Vehicle Damage Protection: Begins at the latter of the scheduled or actual pickup date and time.

All Other Coverages (Includes Trip Interruption): Begin at 12:01 a.m. on your scheduled departure date or your effective date, whichever is later, and ends at the point and time of return on the scheduled return date.

When you Are Not Covered: Benefits are not payable for sickness, injuries or losses of you or your traveling companion: resulting from suicide, attempted suicide, or intentionally self-inflicted injury while sane or insane (in Missouri, sane only); resulting from an act of declared or undeclared war; while participating in maneuvers or training exercises of an armed service; while riding, driving or participating in races, or speed or endurance contests; while mountaineering (engaging in the sport of scaling mountains generally requiring the use of picks, ropes or other special equipment); while participating as a member of a team in an organized sporting competition; while participating in skydiving, hang gliding, bungee cord jumping, scuba diving or deep sea diving; while piloting or learning to pilot or acting as a member of the crew of any aircraft; received as a result or consequence of being intoxicated or under the influence of any controlled substance unless administered on the advice of a legally qualified physician; to which a contributory cause was the commission of or attempt to commit a felony or being engaged in an illegal occupation; due to normal childbirth, normal pregnancy (except complications of pregnancy) or voluntarily induced abortion; for dental treatment (except as coverage is otherwise specifically provided herein); or due to a pre-existing condition. Benefits under any coverage will not be paid for expenses reimbursed or services provided by any other source. In California, benefits are not payable if during the 60 days prior to the Insuredís Effective Date, a Legally Qualified Physician advised the Insured or his/her Traveling Companion not to travel due to a Sickness or Injury.

When "pre-existing" applies: Pre-existing medical conditions will apply if you enroll in the protection plan more than 10 days after making your initial trip deposit. ďPre-existing ConditionĒ means any injury, sickness or condition (including any condition from which death ensues) of you or your traveling companion, you and/or your traveling companionís family member or your business partner which within the sixty (60) day period prior to the effective date of your trip cancellation coverage under this protection plan: a) manifested itself, became acute or exhibited symptoms which would have caused one to seek diagnosis, care or treatment; b) required taking prescribed drugs or medicine, unless the condition for which the prescribed drug or medicine is taken remains controlled without any change in the required prescription; or c) required medical treatment or treatment was recommended by a legally qualified physician.

This product is underwritten by either Old Republic Insurance Company or American National Insurance Company (a member of National Accident Insurance Group) dependent upon state. See your Confirmation of Coverage for underwriter details.

Note: This plan contains disability insurance benefits or health insurance benefits, or both, that only apply during the covered trip. You may have coverage from other sources that already provides you with these benefits. You should review your existing policies. If you have any question about your current coverage, call your insurer or health plan.

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For Claim Questions or to Receive A Claim Form:

call (888) 322-6776
If you are filing a claim, you will be asked to provide proof of your loss. Be sure to obtain detailed medical records, receipts, and verification of loss, damage or delay. Refer to your Evidence of Coverage for complete details.

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Package Plan Benefits (Per Person)

Trip Cancellation/Interruption Trip Cost ($25,000 limit)
Bankruptcy/Default Trip Cost ($25,000 limit)
Trip Delay/Missed Connection $500
Itinerary Change $250
Accident Medical Expense $5,000
Sickness Medical Expense $5,000
Medical Evacuation/Repatriation $50,000
Baggage $1,000
Baggage Delay $200
Common Carrier AD&D $25,000
24-Hour AD&D $10,000
Travel Assistance Services Included
Rates are subject to change.

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Optional Flight Accident Plan

Adults and children may purchase with package plan or separately.
$300,000 of coverage
$500,000 of coverage
Maximum flight accident coverage is $500,000 per person per covered trip.

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Rental vehicle damage protection

Coverage may be purchased with package plan.
$50,000 of coverage
Maximum 31 days of coverage.

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Click Here For
Quote or Use This Location # 13-1158

 


Cancellation Penalties

Cancellation Penalties vary among Cruise Lines.  Penalties go into effect if you need to cancel between 60-70 days before the cruise. They get more severe between 29-4 days and inside of 4 days, you lose everything. Again these are examples and as soon as you select a cruise, we will show you the exact amounts. This why we strongly recommend insurance.

Passport Information

                  Passport Information Click on Image

Onboard Credit

Cashless Cruising
One of the best things about cruising is the convenience of being able to sign for all your expenses, excluding stamps and tips to your stateroom and dining room staff. Casino chips, slot tokens and bingo cards can also be obtained on a casino room charge. You can settle your shipboard account on the day of disembarkation after reviewing the itemized statement that's delivered to your stateroom.

Princess for example accept U.S., Canadian and British currency and travelers checks. Visa, MasterCard, Discover/Novus, the JCB Card, Diners Club/Carte Blanche and American Express/Optima are also accepted. Personal checks drawn on U.S., Canadian or British banks are accepted with the proper approval and identification with a limit of $250 (U.S.) on a personal check. Casino room charges for obtaining chips and tokens in the casino are limited to $1500 per day, to the total limit of $5000 per cruise, unless prior arrangements are made. Please note there is a 3% processing fee applied to all casino room charges. These advances are billed to your shipboard accounts.

 

Tipping Information

                                  
A 15% gratuity is automatically included on all beverage tabs for your convenience. You may reward your stateroom steward or stewardess and your dining room waiting staff with a cash tip. Our guidance to those passengers is that generally, waiters and stateroom stewards receive $ 3.50 per passenger per day, while assistant waiters receive $2.00-$ 2.50 per passenger per day. Butlers receive $2 per day  You may also wish to reward your Head Waiter and Maitre d' Hotel as well if they have performed some special service. During your cruise, the Cruise Director will give a general Disembarkation Talk which will include guidance on tipping and answer any questions you may have. Tipping is usually done the last night of the cruise and envelopes will be placed in your room.

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